Frank Starmer is a guy with boundless curiosity and oversees the IT Lab. He formed the IT Lab in response to institutional needs identified by the Provost's office. Thus the IT Lab is a tool for translating needs within the research and education community into viable solutions. The IT Lab is tool-based and problem-driven. It is a leading edge group of agile and friendly problem solvers.
We actively partner with students, faculty, clinicians and staff in order to rapidly affect problem definition and resolution. We focus on bringing Internet-accessible resources to our workbench and molding them into acceptable solutions. Our strategy is to rapidly solve problems though prototypes which, in the hands of our partners, assist in refining the articulation of the problem we are solving. Consequently, we place a higher value on the actions of our partners than we do on the words of our partners. Many years of experience have confirmed that articulating needs and articulating wants often result in different pictures. When the two can be addressed within the same cost framework all is ok. When the cost of meeting wants exceeds a threshold, we, in concert with our partners, arrive at compromise solutions based on our prototypes and available resources.
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